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Put AI to Work Online

AI employees with real roles and duties, working 24/7 — not a Q&A bot. Hengyu's self-developed AI-employee system, open for custom enterprise deployment.

Automated customer repliesAutomated content productionEnterprise knowledge capture
AI-generated illustration
4
role capabilities
24/7
on duty
5
delivery steps
3
access channels
Embodied AI

AI that works on site

Humanoid robots and embodied intelligence for cultural tourism, tech education and custom delivery — it has a body and shows up.

AI Digital Employees

AI that works online

AI employees covering customer service, content, knowledge and process roles — it has a desk and never clocks off.

Not a chatbot — a digital employee with a role

It has a position, duties and output: you can assign work, it reports back, mistakes get caught, and experience accumulates.

S

Customer Service

Replies across multiple channels in seconds

24/7 on duty
C

Content

Topics, drafts, daily reports and assets produced automatically

Always publishing
K

Knowledge

Knowledge-base Q&A, script retention and new-hire coaching

Knows your business
P

Process

Reports, tickets and approvals flow automatically

Routine work runs itself

The four roles can be switched on one at a time, or combined into a complete digital department.

One engine, four role capabilities

Capabilities combined as needed: install only what your business requires.

Hengyu · Custom EngineCombined as needed

Customer Service

  • Multi-channel auto-reply
  • Scripted answers
  • Human handover

Content

  • Topics and drafts
  • Daily and weekly reports
  • Marketing assets

Knowledge

  • Knowledge-base Q&A
  • Experience retention
  • New-hire coaching

Process

  • Automated reports
  • Ticket routing
  • Approval reminders

Before → After

Same job, a different executor.

Enquiries
Someone answers during office hours
24/7 replies in seconds
Content
Weekly, and it stops when people get busy
Daily updates, at any volume
Reporting
Scrambling for a monthly summary
Daily operating data, automatic

How the system runs

Four plain sentences, no internals.

Work gets picked up

Tasks are dispatched and each digital employee does its part

Results come back

Automatic receipts — nobody has to chase

Mistakes get caught

Automated quality checks, self-healing or alerts

It gets smarter

Organisational memory accumulates; context is never lost

Custom AI employees for your business

An AI-employee system deployed for your business: automated multi-platform reception, automated content production and a self-learning knowledge base, running 24/7 on your own platforms.

01 Business discovery→02 Role definition→03 Deployment & support

Entry points

WeCom · customer messagesAuto-reception
Website / mini-programLive chat
E-commerce · socialComments · DMs
AI digital employeeDeployed by Hengyu

Capabilities

  • 24/7 auto-reception
  • Automated content production
  • Self-learning knowledge base
System diagram

With roles · With duties · Gets to know your company | Roles and capabilities trimmed to fit.

Five steps to put an AI employee into your business

Project-based delivery: every step has a defined deliverable. We do the maths first, then build.

01

Diagnosis

Understand the business and the pain points; agree which role goes to AI first

02

Role Design

Turn duties, scripts and workflows into a system design

03

Custom Development

Connect your systems and data sources; dedicated training and integration

04

Go-Live

Installed into WeCom / website / back office, ready for your staff

05

Continuous Evolution

Data flows back and the system keeps learning — it ends up working like your company

What each step delivers and what it costs is written into the proposal — you approve before we move on.

FAQ

Which systems can the AI employees connect to?

WeCom customer messages, your website and mini-programs, and comments and DMs on e-commerce and social platforms. Roles and capabilities are trimmed to fit.

Where is it deployed?

On your own platforms: WeCom, website and mini-programs, e-commerce and social platforms, connected to your systems and data sources through APIs.

Do all four roles have to go live together?

No — start with a single role and prove it out, or combine them into a complete digital department.

How customised can it be?

One engine, four role capabilities, combined as needed: install only what your business needs, with dedicated training and integration.

How does it get to know our business after go-live?

Continuous evolution: operating data flows back, the system keeps learning and ends up working like your company.

How can channel partners work with us?

We are open to partners with their own client base; partner terms are discussed case by case and a channel handbook is available on request.

Related reading: Enterprise AI agents and knowledge bases: how to split the first-year budget

Two ways to work with us

Enterprise clients

Direct customisation: diagnosis, delivery and ongoing support, scoped to your roles and scenarios.

Book a diagnosis

Channel partners

Open to partners with their own client base. Partner terms are discussed case by case; a channel handbook is available on request.

Request the handbook

Come and watch AI employees at work

Leave your contact details and we will run a diagnosis for your business.

Book a diagnosis

The hero background on this page is an AI-generated illustration, labelled accordingly; role capabilities are illustrative.